![](https://www.yalst.de/en/wp-content/uploads/2015/05/f-icon_grau-1.png)
Chats
Answer any questions from your visitors easily via chat, regardless of whether they are made via PC, smartphone or tablet.
![](https://www.yalst.de/en/wp-content/uploads/2019/04/verteilung.png)
Chat Distribution
Through the interaction of various functions, almost any support structure even in large, distributed call centers can be mapped.
![](https://www.yalst.de/en/wp-content/uploads/2019/04/cockpit.png)
Cockpit
Use our graphical, individually configurable live cockpit with many KPIs and live statistics.
![](https://www.yalst.de/en/wp-content/uploads/2015/05/f-icon_grau-4.png)
Operator Monitor
The operator monitor provides a complete overview of your agents live and in real time.
![](https://www.yalst.de/en/wp-content/uploads/2015/05/f-icon_grau-5.png)
File Transfer
Exchange documents directly while chatting or guide your customers live through any website.
![](https://www.yalst.de/en/wp-content/uploads/2015/05/f-icon_grau-6.png)
Live Statistics
All data that is collected from your chat is presented in comprehensive and interactive live statistics and charts.
![](https://www.yalst.de/en/wp-content/uploads/2015/05/f-icon_grau-7.png)
Themable
Customize the design and functionality of your chat to perfectly match your corporate identity.
![](https://www.yalst.de/en/wp-content/uploads/2015/05/f-icon_grau-10.png)
Browser or Desktop-App
Choose between the fully browser-based version or the Desktop-App for Windows, OS X and Ubuntu Linux with additional comfort functions.